Durban — A security systems company has highlighted the importance of knowing the difference between Neighbourhood Watch (NHW) groups and armed response companies when it comes to community safety.
Fidelity ADT marketing and communications group head Charnel Hattingh said when it comes to ensuring the safety of your home and loved ones, choosing the right security options is crucial. However, it is not just about finding the most affordable service.
She said choosing a new security provider can be daunting if you have not figured out what you are looking for.
Hattingh also said residents have a misconception about the roles and functions of NHW groups and professional armed response companies. Many residents mistakenly believe that NHW provides the same level of security as a registered armed response company, leading to confusion and potential gaps in community safety.
Hattingh said while NHW groups play a vital role in community safety through vigilance and reporting, they do not provide all the regulated security services that a registered armed response company offers. Understanding these differences is crucial for residents to make informed decisions about their security needs.
“The best solution is a hybrid one where the area has a strong security provider backed by a proactive neighbourhood watch group. Doing your homework and considering all of these factors will help you find the best option to keep you and your loved ones safe,” Hattingh said.
Four key differences between NHWs and armed response companies:
1. Legal status and regulation:
- Security company:
- NHW:
2. Professionalism and training:
- Security company:
- NHW:
3. Scope of services:
- Security company:
- NHW:
4. Response and equipment:
- Security company:
- NHW:
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