The rise of mental health apps: transforming care in South Africa
Mental health is no longer a conversation on the sidelines.
Mental health challenges like stress, anxiety, depression, and burnout are at an all-time high, both globally and in South Africa.
With the traditional healthcare system struggling to meet the demand for holistic, accessible care, technology has stepped up to fill the gap.
Mental health apps are no longer just trendy digital tools—they're becoming essential allies for individuals seeking convenient, stigma-free, and affordable mental health support.
According to the World Health Organization (WHO), over 1 billion people worldwide experience some form of mental health issue, yet more than 75% don't receive the care they need. South Africa is no exception, with a shortage of mental health professionals and the stigma surrounding mental illness still prevalent.
According to the South African Depression and Anxiety Group (SADAG). one in six South Africans suffers from anxiety, depression or substance abuse.
Yet, the country faces a shortage of mental health professionals, with only one psychologist available for every 100,000 people in the public sector.
Mental health apps address these gaps by offering scalable, cost-effective solutions. They eliminate traditional barriers such as high therapy costs, long waiting times, and the stigma of seeking help.
Moreover, these apps align with South Africans' growing embrace of technology, as mobile penetration continues to rise across the country.
But what makes a mental health app truly effective? What features set apart the best apps in 2025 and beyond?
Let’s explore the most forward-thinking mental health app features making waves.
AI-powered therapy
Artificial intelligence (AI) is revolutionising mental health care, making therapy more accessible and personalised. AI-driven chatbots, for example, use natural language processing to provide real-time emotional support.
Apps like Wysa and Woebot analyse users' tone and responses to guide them through Cognitive Behavioral Therapy (CBT)-based techniques, helping them challenge negative thoughts and develop healthier coping mechanisms.
Real-time mood tracking
One of the standout features of mental health apps is real-time mood tracking. Apps like Moodfit allow users to log their emotions daily, identify triggers, and track patterns over time.
Real-time mood tracking empowers users to take control of their mental health by offering data-driven insights. This feature can also be shared with therapists, enabling more effective treatment planning.
Personalised wellness plans
In 2025, mental health apps are increasingly offering personalised wellness plans tailored to users’ unique needs.
These plans consider factors like age, lifestyle, stressors and even genetic predispositions. Apps like Happify use user input to create custom programs with guided meditations, CBT exercises and habit-building strategies.
Personalised wellness plans make mental health care feel approachable and attainable. They eliminate the “one-size-fits-all” approach, which often alienates users.
Emergency support tools
Mental health crises don’t wait for appointments, which is why apps with built-in emergency support tools are crucial. Features such as crisis hotlines, calming exercises, and emergency contact buttons can be life-saving.
Apps like Calm Harm, which is designed to help users manage self-harm urges, or Talkspace, which connects users to live therapists during crises, are leading the charge.
In South Africa, where suicide rates are alarmingly high, especially among young people, such tools offer immediate interventions. These apps also reduce the stigma of seeking help, as they allow users to access support discreetly.
Emergency features bridge the gap between immediate need and professional care, ensuring users have a lifeline in critical moments.
Peer support networks
One of the most transformative features of mental health apps is the integration of peer support networks. Platforms like October Health connect users with trained “listeners” or peer support groups, fostering a sense of community.
These networks are invaluable in South Africa, where stigma around mental health can leave many feeling isolated.
For those who may not feel comfortable seeking professional help immediately, talking to someone who has faced similar struggles can be a powerful first step.
Peer support networks also help normalise conversations around mental health, breaking down cultural barriers.
Mental health apps are no longer a luxury — they’re a lifeline. For South Africans, these apps provide accessible, affordable and stigma-free support in a country where mental health care has long been out of reach for many.
As the global mental health crisis deepens, the demand for innovative solutions will only grow.